30-day refill and refund policy

What the guarantee covers

The guarantee covers a drop in the purchased service at its original destination. For followers, that destination is the profile used for the package. For likes or views, it is the individual video. Keep those details with the order reference so the affected item can be identified, especially when an order includes several packages.

A refill restores the missing purchased amount at no extra cost. It is different from buying another package or adding a separate service. A followers refill does not include likes or views, and a likes refill does not apply to a different video.

How to request a free refill

Email info@steadylikes.com with your order reference, the original TikTok profile or video link, the affected service and a short description of the drop. Include when you noticed the change. If available, dated screenshots of the count can help explain what you observed; crop out unrelated personal information.

If you changed the username, removed the video or made another change affecting the destination, mention it in the same message. This helps us understand which link and package to review. Your TikTok password and private order access code are not needed in the email.

What happens after you contact us

The order reference and destination identify the service to review. The relevant questions are which purchased amount is affected, what changed and whether the request concerns a drop covered by the 30-day commitment. If more context is needed, the support conversation can clarify it without requiring access to your TikTok account.

Keep replies together in the same email conversation. A support request and a completed refill are different stages; sending a request does not mean the count has already been restored. You can use private order tracking to check the recorded payment and delivery status separately.

When a refund applies

If we cannot complete the refill covered by this guarantee, we provide a refund. Explain which item is affected if your order contains multiple services or destinations. Support can identify the relevant package and explain the next step for that order.

This page does not promise an instant return of funds or a fixed processing time for every payment method. For a refund enquiry, ask for the status associated with your order reference. Do not send card numbers, account passwords or private payment credentials to request an update.

Non-delivery, payment questions and incorrect links

If your issue is non-delivery, a payment discrepancy or an incorrect destination rather than a later drop, describe that explicitly in your message. Those situations need the order and payment status checked; they should not be reported simply as a refill request.

Before continuing with a new selection, check the link, quantity and price in your bag. For an existing order, contact support about a requested correction or cancellation rather than assuming that editing the bag changes the submitted item.

Service coverage and expected results

Our guarantee relates to the purchased likes, followers or views. It does not guarantee sales, organic reach, monetisation eligibility or a recommendation by TikTok. SteadyLikes is independent of TikTok. The service commitment described here does not remove rights that cannot be excluded under applicable law.